Case Study: Lake Taupo Holiday Resort boosts online sales and streamlines operations with NewBook PMS

Lake Taupo Holiday Resort - Customer Case Study

Lake Taupo Holiday Resort, a long-running tourism operator, had used multiple PMS platforms over 18 years, including Roz and Opera, but was looking for a simpler, more effective system. They needed a solution that could make reporting easier, improve tariff management, and support their online booking operations.

NewBook International, Inc. implemented the NewBook PMS, giving the resort a dashboard-driven view of information, accurate reporting, flexible tariff setup, and dynamic pricing integration with SiteMinder and third-party sites. The resort reported being extremely satisfied with the system, noting a lift in online sales after moving from Opera, along with excellent setup and support from the NewBook International, Inc. team.

Lake Taupo Holiday Resort

Trish Lusty

Owner