Case Study: Aussie Chillout streamlines vacation rental management with NewBook International

Aussie Chillout - Customer Case Study

Aussie Chillout, a vacation rental business managing 7 short-stay holiday properties and 1 permanent rental, needed a simpler way to handle bookings, guest communications, and day-to-day operations without adding staff. NewBook International, Inc. provided the Newbook property management software to help streamline these tasks.

With NewBook International, Inc. and Newbook, Aussie Chillout automated contact templates for emails and SMS to guests, cleaners, and maintenance teams, making booking and property management much easier. The customer reported that Newbook handled nearly everything, reduced the need to employ extra help, and delivered excellent support with fast response times, including many issues fixed over the phone in less than a minute or within 24 hours.

Aussie Chillout

David H

Owner