Case Study: Amazon Prime Video achieves global content QC and compliance excellence with TO THE NEW

Amazon Prime Video cuts turnaround time by 50% with TO THE NEW

Amazon Prime Video, a global streaming service, needed to strengthen its media processing and content operations to ensure consistent quality, compliance, and timely delivery for its large-scale global distribution. To address this challenge, they partnered with vendor TO THE NEW to establish a scalable approach for digital packaging, quality control, moderation, and classification.

TO THE NEW implemented a comprehensive media services framework that included asset validation, compliance workflows, and secure global delivery operations. This solution resulted in a 50% reduction in turnaround time, 100% on-time delivery, and maintenance of a 99% service quality rating. The vendor was recognized as a Prime Preferred Fulfillment Vendor for three consecutive years, serving content across 200+ countries with zero audience-reported issues or security breaches.

Amazon Prime Video