Case Study: PremierWest Bank achieves 80% faster core banking application installs with New Boundary's Prism Deploy

PremierWest Bank Reduces the Installation Time of Core Banking Application by 80% Using Prism Deploy

PremierWest Bank, a community bank serving Oregon and Northern California, relied on a five-person IT team to manage 400 Windows desktops and laptops across 33 sites. Installing and configuring the bank’s core banking application took about 1 hour 15 minutes per machine (roughly 500 technician hours total), with complex communications software and loosely connected laptops making automation risky and time-consuming.

The bank evaluated and deployed Prism Deploy from New Boundary Technologies, building site-tailored packages distributed via three regional hubs and a secure web portal for self-service installs. The rollout cut core app installation time to under 15 minutes per computer (about an 80% reduction), freed technicians for strategic work, eliminated many onsite visits, reduced the number of experts needed to maintain deployments, and paid for itself quickly — with strong vendor support throughout.

PremierWest Bank

Cameron Frasnelly

Network Manager