Case Study: Harmony Enterprises transforms waste monitoring and cuts time to market with New Boundary Technologies RemoteAware

Harmony Enterprises cuts time to market by over 5X with New Boundary

Harmony Enterprises, a leading manufacturer of waste handling and recycling equipment, faced a critical challenge with its unreliable IoT monitoring solution for its SmartPack compactors. After five years of development and poor vendor support, the system was damaging their reputation and customer retention. They needed a new partner and a scalable solution to rescue the initiative and support their entire product line, leading them to vendor New Boundary Technologies and its RemoteAware IoT application service.

New Boundary Technologies implemented its RemoteAware service, which was configured to Harmony's brand and supported existing hardware without requiring coding. The solution provided reliable equipment monitoring and alerts, resurrecting previously failed installations. The results were significant: data charges were reduced by $700 per month, time to market for new products was cut by over five times, and customers were so satisfied that they began doubling their orders. New Boundary Technologies provided the strategic catalyst Harmony needed to transform its product line with a reliable and scalable IoT solution.

Harmony Enterprises