Case Study: AAA Mid-Atlantic stops Trojan outbreak and accelerates desktop and server management with New Boundary's Prism Suite

AAA Mid-Atlantic - Customer Case Study

AAA Mid-Atlantic, one of the larger regional clubs in the AAA network, supports 2,600 employees across 90 offices and manages about 3,000 workstations and 250 servers. The IT team struggled with slow, costly and complex desktop/server management using Microsoft SMS, often resorting to sending technicians onsite for software upgrades and spending excessive time on training and maintenance.

After evaluating alternatives, AAA Mid-Atlantic deployed New Boundary’s Prism Suite (Asset Manager, Deploy and Patch Manager). Using Prism’s Smart Update technology they quickly scanned and patched the network to stop a fast‑spreading Trojan, which paid for the purchase in a week, and completed a planned Office upgrade in five days instead of three months—cutting overtime and improving reporting and ongoing management.

AAA

Rodney Kovack

Network Engineer