Case Study: DG International achieves e-freight forwarder transformation with Neurored

DG International Fulfilling the e-Freight Forwarder Vision

DG International, a global trade and freight forwarding company, wanted to become an e-freight forwarder and a one-stop shop for freight, warehousing, parcel, and finance services through an online portal. However, it was held back by inadequate systems and a heavy reliance on spreadsheets and physical files. Neurored helped support this transformation with its TMS and related Salesforce-based tools.

Neurored implemented a solution centered on Neurored TMS to manage operations from quote to cash, along with Service Cloud for customer touchpoints, Communities for customers, Analytics for insights, and Natterbox to improve sales rep efficiency. The result was stronger sales productivity and better management adoption, with both impact areas showing significant improvement.

DG International

Ryan Lucas

Chief Executive Officer