Case Study: Carvana achieves supply chain visibility and customer satisfaction with Neurored

Carvana - Customer Case Study

Carvana, the online car-buying platform, needed better supply chain visibility to manage thousands of cars in motion across 100+ disconnected systems. With no central repository for supply chain data and limited system-generated alerts, time was being lost and customer experience was at risk. Neurored helped address these challenges with its Supply Chain Control Tower and integration capabilities.

Neurored implemented a 360º Supply Chain Control Tower integrated with Salesforce to create a unified single source of truth across Carvana’s systems. The solution enabled real-time notifications and updates, central access to data from any system, and improved productivity, efficiency, and customer satisfaction. Carvana described the control tower as giving “each car its own voice” in a central, interactive display.

Carvana

Leslie O’regan

Sr. Product Manager