Case Study: Fidelity National Financial achieves reliable real-time delivery of 28 million messages per hour to 1,500 workstations with Neuron ESB

Up to 28 million messages delivered to 1,500 regional workstations each hour

Lender Services Inc. (LSI), a leading U.S. provider of property valuation, title and closing services, relied on its eLender Solutions (eLS) Smart Queue to route real-time work to 1,500 regional workstations. Their legacy multicast messaging was resource‑intensive and prone to lost messages and delayed “lock” notifications, causing duplicated work, processing delays and risks to customer SLAs.

LSI implemented Neuron ESB (built on .NET/WCF) using publish‑subscribe Topics and a reliable Peer Channel multicast, integrating directly with the Smart Queue with minimal retraining. The result: up to 28 million messages per hour delivered to 1,500 desktops, elimination of lost messages, guaranteed lock delivery, improved SLA compliance, reduced WAN traffic via zones/bridges, and higher operational efficiency and user confidence.

Fidelity National Financial

Ron Hodgson

Vice President, Application Development