Case Study: US-Based Leading Digital Television Entertainment Service Provider reduces fraud losses with Neural Technologies

Leading the way in fraud management with Digital television entertainment provider

A US-based leading digital television entertainment service provider faced a significant and growing fraud problem, including commercial misuse, identity theft, and account mirroring. To protect its revenue, the company partnered with vendor Neural Technologies to implement its Optimus Fraud Management solution, marking the first such deployment in the North American direct broadcast satellite industry.

Neural Technologies delivered the project ahead of schedule, providing deep consultancy and continuous on-site support to configure a tailored solution. The results were substantial, with the provider achieving a full return on its investment within just seven months and saving over $60 million in ten months by identifying fraudulent subscriptions. The implementation also automated manual processes and drastically reduced the time to identify fraud.