Case Study: a leading telecom company reduces fraud losses with Neural Technologies' Optimus™ FMS

How a leading EMEA mobile operator is successfully tackling the issues

The leading wireless telecommunication service provider, one of EMEA's largest Communications Service Providers, was facing significant annual losses of over $37 million due to subscription fraud. To combat this challenge, they partnered with Neural Technologies to implement the Optimus™ Fraud Management System (FMS).

Neural Technologies' Optimus™ FMS used a hybrid of neural analytics, rules, and thresholds to process both call and customer data for real-time fraud detection. The solution's self-learning capability allowed it to adapt to new fraud patterns dynamically. The results were substantial, including a 40% reduction in average fraud loss per case and an 83% reduction in detection time. The system also achieved an accuracy rate of over 80%, allowing the company to recoup its investment within the first few months.