Case Study: a leading national auto insurance company achieves 90% lower processing costs with Neudesic’s Document Intelligence Platform

Leading National Auto Insurance Company cuts document processing costs 90% with Neudesic

The customer, a leading national auto insurance company, faced a significant challenge in manually processing approximately 5,000 lengthy demand letters each month. This inefficient process was costly and carried the risk of missing critical expiration dates. They engaged Neudesic to explore an automated Document Intelligence Platform solution that could improve efficiency while ensuring data security and compliance.

Neudesic implemented a proof of concept for its Document Intelligence Platform on Azure in partnership with Microsoft. The solution automated the extraction of data from demand letters, processing them simultaneously with high accuracy. This resulted in a projected 90% reduction in operational costs and a 200% increase in efficiency for the client, while also mitigating the risk of human error and missed deadlines. The initial PoC was projected to generate significant Azure consumption revenue.