Case Study: DriveTime achieves faster customer service and cloud-based portal benefits with Neudesic and Windows Azure

DriveTime reduces time-to-market by 75% with Neudesic

DriveTime, an automotive retailer, wanted to shift from a call center "push" model to a customer "pull" model with a new portal, but their infrastructure vendor had security implementation problems. Neudesic was engaged to help overcome this challenge.

Neudesic suggested and implemented a solution by hosting the portal on the Windows Azure cloud-computing platform. This approach reduced time-to-market by 75 percent, tripled the ACH adoption rate, achieved high availability, deferred a $300,000 capital expense, and saved 50 percent of DBA time.

DriveTime