Neudesic
105 Case Studies
A Neudesic Case Study
Colorado Bankers Life Insurance Company, a life insurance provider, needed to replace its archaic paper-based reporting system with a modern web portal to empower its agents and reduce dependency on its call center. Neudesic was engaged to create a solution leveraging Microsoft SQL Server and its own ETL Framework and SSRS Accelerator to meet this challenge.
Neudesic delivered an integrated web application that provided deep customer information and rich analytics through an easy-to-use interface seamlessly integrated into the client's existing website. The solution, delivered on time for a key leadership conference, gave agents immediate access to critical business metrics and significantly reduced the need to contact the call center for basic information. A top-producing agent called the site "easy to get around" and "full of data," highlighting its immediate positive impact.