Case Study: The Metropolitan Museum of Art achieves scalable, workflow-driven digital asset management with NetX

The Met implements the NetX Digital Asset Management platform

The Metropolitan Museum of Art, home to more than 1.5 million works spanning 5,000 years and visited by six million people annually, faced major challenges managing an expanding digital archive of over a million image files plus tens of thousands of audio, video, and document assets. Their legacy DAM was inefficient for the imaging studio, made it hard to find existing images, difficult to train new users, and lacked scalability and flexible workflows to support 20+ departments.

NetX was chosen to migrate and modernize The Met’s DAM, importing 1M+ assets and 200+ metadata fields and implementing daily bidirectional sync with The Museum System (TMS). The platform’s workflow engine automates renditions, metadata-driven routing and notifications, and a JIRA connector streamlines photography requests; today ~500 staff use NetX, with faster batch uploads, improved discoverability, smoother workflows, and an ongoing collaborative vendor partnership.

The Metropolitan Museum of Art

Julie Shean

Technical Architect