Case Study: Xcentric passes SOC 2 audit and builds customer trust with Netwrix Auditor (Netwrix)

Xcentric Uses Netwrix Auditor to Pass SOC 2 Audit and Build up Customer Trust

Xcentric is an Alpharetta‑based managed service provider that delivers hosted and managed IT platforms for the accounting industry, supporting about 250 CPA firms (≈4,500 users) and roughly 1,500 systems. Facing strict security and privacy requirements from clients, Xcentric set out to obtain SOC 2 compliance, which required continuous monitoring of Active Directory and Group Policy changes. With an IT-heavy staff making frequent privileged changes and no automated auditing in place, the company needed clear, actionable reports and an MSP‑friendly pricing model.

Xcentric selected Netwrix Auditor through Netwrix’s MSP program for its automatic AD/Group Policy change tracking, concise compliance reporting and cost‑effective billing. The solution gave the team visibility to prove policy‑compliant changes during SOC 2 audits, quickly identify and resolve a major Group Policy deletion by pinpointing a faulty domain controller, and establish stronger security and accountability—helping Xcentric pass audits and strengthen customer trust.

Xcentric

Sam Hollis

Lead Infrastructure Engineer