Case Study: RXR Realty achieves faster account recovery and increased user productivity with NetWrix Account Lockout Examiner

Real-time Account Lockout Management Maximizes User Productivity

RXR Realty, a leading New York Tri-State real estate operating company with about 130 users, faced productivity losses from frequent Active Directory account lockouts that consumed user and IT time. The IT team needed a fast, reliable way to detect and resolve lockouts to keep operations running smoothly.

They deployed NetWrix Account Lockout Examiner to provide real-time email alerts, a web-based console for quick unlocks, and a lockout investigation engine that pinpoints causes like mapped drives or orphaned RDP sessions. The solution was easy to install, backed by responsive support, and significantly reduced idle time for users while freeing administrators to focus on strategic IT work.

RXR Realty

Philip Bryan

Director of Information Technology, RXR Realty