Case Study: Pike Electric achieves 15-minute troubleshooting and uninterrupted business continuity with Netwrix Auditor

Pike Electric Slashes Troubleshooting Time to 15 Minutes to Ensure Business Continuity

Pike Electric, a North Carolina–based energy contractor that maintains transmission, distribution and storm‑restoration infrastructure, relied on a complex IT estate — 2,700 network users, 400 servers, 42 domain controllers and 40 file servers — to support critical financial operations. With 45 IT staff and a high risk of improper changes, the company needed clear, real‑time visibility into who was changing what across Active Directory, Exchange and file servers to detect and remediate incidents before they disrupted billing and operations.

Pike implemented Netwrix Auditor to track changes, configure alerts and perform interactive searches; its Active Directory rollback and search tools let the network operations manager quickly identify an accidental security change that had knocked out the accounting department and restore service in under 15 minutes. The solution also groups changes by user, improving accountability and targeted training, and delivered faster troubleshooting, reduced downtime and uninterrupted business processes.

Pike

Kerry Schrantz

Network Operations Manager, Pike Energy