Case Study: Drybar streamlines secure ERP change management with Netwrix Platform Governance

Newly Hired Director of ERP Systems Streamlined ERP Change Management in a Secure Fashion with Netwrix Strongpoint

Drybar, a nationwide hair salon chain with 3,000+ employees and 125+ locations, was struggling with a highly customized and increasingly complex NetSuite ERP environment after growth and a business split. New Director of ERP Systems Diara Burris needed better oversight, a way to manage a backlog of unreviewed changes, and a more secure, compliant approach to change management.

Drybar implemented Netwrix Platform Governance to improve visibility and control over its ERP system. With Netwrix, the team used ERDs to understand customizations, automated cleanup rules to identify and archive over 2,000 unused saved searches, and formal change management workflows with compliance reporting. The result was a more efficient, auditable NetSuite environment with proactive change management and reduced risk of accidental deletions.

Drybar

Diara Burris

Director of ERP Systems