Case Study: First Insurance Company of Hawaii achieves improved system security and stability with Netwrix Auditor (Netwrix)

First Insurance Company of Hawaii Increases System Security and Stability

First Insurance Company of Hawaii (FICOH), founded in Honolulu in 1911, is the largest property and casualty insurer headquartered in Hawaii, serving local businesses and families through 27 independent agencies. The IT team needed better visibility and control over Exchange Server and Active Directory to prevent improper privilege elevations and mailbox misconfigurations for about 300 users and more than 60 privileged IT staff across five departments.

By deploying Netwrix Auditor for Active Directory and Exchange, FICOH enforces least-privilege practices, receives alerts on critical changes (like additions to Domain Admins), and tracks mailbox quota modifications to avoid server instability. The solution’s searchable audit trail speeds investigations, increases employee accountability, and has improved system security while minimizing the risk of downtime—giving the IT team greater confidence and peace of mind.

First Insurance Company

Barry Fong

Senior Network Engineer