Case Study: Banglalink Digital Communications Ltd achieves 24/7 service continuity and reduced downtime with Netwrix Auditor (Netwrix)

Banglalink Provides Continual Service and Keeps the Country in Touch with the Help of Netwrix Auditor

banglalink, the second-largest telecommunications provider in Bangladesh with about 2,500 employees and 30+ million subscribers, faced repeated service risks from accidental or unauthorized changes. With 300+ servers and 13 admins for critical systems, the IT team struggled to investigate deletions and configuration changes from massive event logs, threatening 24/7 service continuity.

Deploying Netwrix Auditor gave banglalink real-time, granular visibility into privileged activity across Active Directory, Exchange, Windows and file servers, plus automated daily reports to IT and executives. The non‑intrusive solution sped up investigations, helped enforce least‑privilege controls, reduced downtime and strengthened insider-risk protection—supporting uninterrupted telecom services for customers.

Banglalink Digital Communications Ltd

Md Ashifuzzaman

Associate Manager, Technology Systems