Case Study: Boston Medical Center achieves automated AD account cleanup and cost savings with Netwrix Inactive Users Tracker

Automated Active Directory Account Deactivation in a Large Healthcare Infrastructure

Boston Medical Center, a 639-bed academic safety-net hospital serving Boston and affiliated with Boston University School of Medicine, faced growing Active Directory account-management challenges across its roughly 12,000 users. Frequent turnover of students, doctors and staff left many stale accounts (HR defined inactivity as 210 days), and manual scripts regularly missed inactive accounts, wasting IT manpower and driving unnecessary licensing costs for per-mailbox services.

Boston Medical Center deployed NetWrix Inactive Users Tracker to monitor lastLogon attributes, generate automated reports, notify stakeholders and optionally disable, move or delete stale accounts. The tool was deployed in under a week, automated account cleanup, freed engineering hours and reduced expenses on anti-spam and email-archiving licenses while helping the hospital meet HR inactivity policy.

Boston Medical Center

Joseph Ciccolo

IT Manager, Boston Medical Center