Case Study: Operation Smile achieves greater finance efficiency with Netsurit's intelligent automation

Operation Smile strengthens finance operations across 37+ countries with Netsurit

Operation Smile, a global nonprofit providing cleft surgery and comprehensive care, faced the challenge of enhancing the efficiency of its finance operations to free up more resources for its core mission. They partnered with vendor Netsurit, which implemented intelligent automation solutions to improve speed, accuracy, and control across their financial processes.

Netsurit's solution combined intelligent automation with the placement of experienced South African accountants through Southwestern Talent. This dual approach delivered immediate operational support and long-term efficiency gains, aiming to reduce administrative friction and boost accuracy. The initiative strengthened Operation Smile's finance function, enabling a greater reinvestment of resources into patient care and program delivery worldwide.

Operation Smile