Case Study: W. Capra Consulting Group achieves scalable growth and a single system of record with NetSuite OpenAir

From Single-Client Consultants to Multiple Lines of Business, W. Capra Consulting Group Scales its Services Company

W. Capra Consulting Group, a 160‑employee services firm focused on payments, retail technology and data security, faced rapid growth and a fractured tech stack—QuickBooks, Zoho, Paychex, Float, TriNet Expense Cloud and Harvest—resulting in disjointed workflows and “millions of spreadsheets.” To consolidate operations and support expansion, W. Capra turned to NetSuite OpenAir, implementing NetSuite and OpenAir as its unified financial and professional services automation platform.

NetSuite OpenAir delivered a 100‑day implementation of NetSuite and OpenAir that replaced five to ten separate systems and centralized timekeeping, resource scheduling and invoicing. The firm moved scheduling off whiteboards into a scalable resource-management system, eliminated manual invoicing, now runs OpenAir with 160 users (NetSuite with 10), and gained a single system of record that enables growth into new lines of business without added overhead.

W. Capra Consulting Group

Tim Radway

Director of Finance and Operations