Case Study: Tempcon Instrumentation Ltd achieves fewer stock-outs and higher sales and customer service levels with Netstock

Tempcon Instrumentation reduces stock-outs with NETSTOCK

Tempcon Instrumentation Ltd, a UK-based medical instrumentation supplier managing over 4,000 SKUs and seven online stores, was beset by frequent stock-outs, lost sales and inaccurate forecasting from disparate systems, leaving customer service unable to provide ETAs. To solve this, Tempcon implemented Netstock, integrating Netstock with Sage 50 to centralize inventory data and improve purchasing decisions.

Netstock delivered an inventory optimization solution and a bespoke report that linked outstanding purchase orders to customer orders on a FIFO basis, giving Tempcon full visibility of stock, identifying the ~100 high-value/high-volume SKUs to prioritize, and revealing fast-moving low-value items that needed higher reorder quantities. The result was a measurable reduction in stock-outs, improved customer service and increased sales, supported by Netstock’s extensive onboarding and ongoing support during rapid eCommerce growth and COVID-era supply challenges.

Tempcon Instrumentation Ltd

Steve Copeland

Director