Case Study: Downtown Duty Free improves inventory management with Netstock

Downtown Duty Free’s path to smarter inventory planning

Downtown Duty Free needed a better way to manage inventory across a large, complex product range while reducing excess stock and stock-outs. To help address this, the company turned to Netstock and its inventory management guidance, aiming to improve product classification, forecasting, safety stock, and ordering decisions.

Netstock outlined an exception-based inventory management approach built around ABC and velocity classification, baseline forecasting with market adjustments, dynamic safety stock calculations, and reorder-point/order-up-to ordering rules. The result was a clearer inventory policy designed to improve service levels, reduce cash tied up in stock, and fight fewer fires; however, the case study text does not provide specific quantified results or metrics.

Downtown Duty Free

Janré Van Zyl

Downtown Duty Free