Case Study: Total Expert builds customer trust and strengthens application security with NetSPI

NetSPI’s Penetration Testing Services Help Total Expert Build Trust with its Customers

Total Expert, a fintech SaaS provider that delivers CRM and customer engagement for financial institutions, needed to ensure the sensitive data it stores is secure and to demonstrate that security to customers. To get an outside perspective on application security, Total Expert engaged NetSPI for application penetration testing and uses NetSPI’s PTaaS platform, Resolve, to track findings and program health.

NetSPI delivered continuous application pentesting through its Resolve platform and an engaged pentest team, giving Total Expert clear visibility into vulnerabilities, history, and remediation status; NetSPI’s responsiveness shortened turnaround to hours instead of days and helped the team prioritize fixes and internal process changes. The engagement improved Total Expert’s security posture and vulnerability management, strengthened customer trust, and created a repeatable program for deeper testing and code review with NetSPI.

Total Expert

Matt Black

Director of InfoSec