Case Study: Lightower Fiber Networks achieves automated quote generation and increased sales productivity with Netsmartz

Lightower Fiber Networks - Customer Case Study

Lightower Fiber Networks, a leading broadband and fiber-optic network provider with over 280 employees and rapid growth, needed a scalable, user-friendly CRM to replace their web-based SugarCRM, better track sales and marketing activities, and enable fast, custom quote generation. Netsmartz was engaged to identify and implement a solution, selecting Microsoft Dynamics CRM Online / Microsoft Dynamics 365 for its familiar Office-like interface and enterprise SLA.

Netsmartz implemented Microsoft Dynamics 365 with full data migration, Outlook integration, custom workflows, automated quote generation, and role-based dashboards and reporting. The Netsmartz solution streamlined sales and marketing processes, reduced quote turnaround time, improved productivity and reporting visibility, and delivered a robust, scalable platform backed by Microsoft’s 99.9% uptime SLA for Lightower Fiber Networks.

Lightower Fiber Networks