Case Study: Leading Medical Equipment and Healthcare Company achieves centralized sales visibility and increased sales with Netsmartz Salesforce CRM

Leading Medical Equipment and Healthcare Company - Customer Case Study

Leading Medical Equipment and Healthcare Company was relying on a legacy system that couldn’t centralize sales tracking, support mobile sales planning, or integrate smoothly with Order Management, ERP and SCM systems, causing missed business opportunities. Netsmartz was engaged to address these gaps and delivered a Salesforce-based CRM to replace the inflexible legacy processes.

Netsmartz implemented a centralized Salesforce CRM enabling account planning, call planning and targeting across regions, with API/middleware integrations, multi-language and multi-currency support, and KPI dashboards for executives. As a result Netsmartz’s solution improved user adoption and visibility into sales processes, made the sales process mobile-enabled, and streamlined workflows—driving measurable increases in productivity and sales.