Case Study: Multinational Hotels Company achieves PCI compliance and safe Google Apps enablement with Netskope

Multinational Hotels Company Enables Google Apps While Ensuring PCI Compliance with Google Apps and Netskope

A multinational hotel group with nearly 5,000 hotels in 100 countries and 100,000+ employees — a long-time Google Apps customer — faced a security gap uncovered in an internal audit: little visibility into cloud-stored content, including uncontrolled PCI, PII and other confidential data in Google Drive from support and corporate teams, risking compliance and brand damage.

The company deployed Netskope for Google Apps to automatically discover content, build custom DLP profiles (PCI, PII, confidential), and surface tens of thousands of violations. IT could identify owners, sharing status, restrict access, collect evidence and notify users; after remediation they moved to continuous discovery, consolidated apps to reduce complexity, and achieved PCI compliance and stronger cloud confidence while preserving collaboration.