Case Study: Global Retailer Company achieves secure, compliant Office 365 rollout with Netskope

Global Retailer Company - Customer Case Study

A global retailer with 200,000 employees planned a corporate-wide rollout of Office 365 across stores and corporate units but faced significant security and governance hurdles. The security team required granular admin controls by app, differentiated access for corporate versus BYOD devices, protections for PCI and PII, and anomaly detection and auditability before approving the deployment.

Using Netskope for Office 365, the retailer enforced a least‑privilege admin model, applied device‑based access (full suite on corporate devices, web‑only for BYOD), and created DLP profiles for PCI, PII, and confidential data. Combined monitoring, forensic reporting and anomaly alerts let IT prove compliance, investigate risky behavior, and safely enable Office 365 so employees could collaborate while keeping data and regulatory obligations protected.