Case Study: City of San Diego achieves comprehensive cloud visibility, data protection, and reduced risk with Netskope

City of San Diego - Customer Case Study

The City of San Diego, a 1.4 million–resident municipality with 11,000 employees, operates a complex IT estate (24 networks, 40,000 endpoints, and 4,000 third‑party integrations) and sees 800,000–1,000,000 threats daily. As cloud adoption grew, city leaders faced unknown shadow IT, costly unsanctioned backups consuming bandwidth, the need to safely roll out Office 365/OneDrive, and to protect sensitive data while detecting cloud‑based threats.

By deploying Netskope (Discovery, Netskope for Office 365 and Threat Protection) the city gained real‑time visibility into SaaS/PaaS/IaaS usage, uncovered unsanctioned services and proxy bypasses, and audited and protected Office 365 data. The result was stronger policy enforcement, reduced bandwidth waste, safer enablement of sanctioned cloud services, improved department collaboration, and better detection and response to cloud threats.

City of San Diego

Gary Hayslip

Deputy Director, Chief Information Security Officer