Case Study: Riskcare improves travel insurance efficiency with NetSet Software’s AI-powered platform

Riskcare reduces policy issuance time by 40% with NetSet Software

NetSet Software partnered with Riskcare, a leading insurance provider, to address challenges in the travel insurance industry. Riskcare was struggling with outdated systems that made policy comparison and commission management cumbersome, alongside inefficient manual processes for risk assessment and customer support that led to high operational costs and slow service.

The solution was a next-generation travel insurance platform built by NetSet Software, featuring an AI-powered underwriting engine and an LLM-driven virtual assistant. The implementation resulted in a 40% reduction in policy issuance time, a 15% decrease in claims processing costs, and a 25% increase in customer self-service rates, significantly enhancing efficiency and customer satisfaction.

Riskcare