Case Study: a UK-based investment firm reduces turnaround time and improves data quality with Netscribes

Revolutionizing data collection automation through technology-enabled operation augmentation

The client, a prominent UK-based investment firm, relied on a highly manual and error-prone process to collect data from public forums for its financial insights. This led to prolonged turnaround times, quality issues, and a subpar customer experience. They partnered with Netscribes to address these challenges in their data collection operations.

Netscribes implemented a technology-enabled solution using web crawlers, Natural Language Processing (NLP), and Named Entity Recognition (NER) to automate the data collection and categorization process. This strategic approach resulted in a dramatic 70% reduction in turnaround time and significantly improved data quality by minimizing manual intervention for the client. The collaboration with Netscribes enhanced operational efficiency and customer satisfaction.