Case Study: Spring Education Group achieves scalable, outsourced IT support with Netrix Global

Outsourcing IT Operations Leads Education Group to Refocus on What Matters Most - Their Students

Spring Education Group, a leading PreK-12 private school operator, faced significant IT challenges after acquiring Nobel Learning Communities. Their in-house IT infrastructure was not scalable, causing inefficiencies and high capital expenditure on hardware. This led them to partner with Netrix Global to outsource their IT operations and support needs.

Netrix implemented a comprehensive managed services solution, taking over hosting infrastructure and service desk processes. They ensured a smooth transition by hiring staff from the client and later assisted in integrating systems across the entire Spring Education Group. As a result, Netrix successfully supports approximately 10,000 global employees, having doubled the number of supported end-users within a 12-month period without service interruption, while reducing overall IT costs for the client.

Spring Education Group