Case Study: Zappos achieves better monitoring and faster performance with Netrix Global

How World-Class Monitoring Helps Zappos Deliver On Their Core Value - Wow Through Service

The customer, Zappos.com, faced challenges with an underperforming monitoring tool that required excessive maintenance from their IT team. Their rapid growth also created a need for greater automation to manage IT effectively. Vendor Netrix Global was engaged to address these issues.

Netrix Global implemented a new, scalable monitoring system using Nagios, which provided comprehensive visibility into Zappos's infrastructure. This solution reduced error rates by 95%, improved overall latency by 50%, and provided monitoring for over 15,000 daily metrics, enabling the customer to identify and resolve problems more quickly.

Zappos.com

John Allen

Developer