Case Study: Healthcare Solutions Provider achieves self-service reporting and secure client data access with Netrix Global

Healthcare Solutions Provider Empowers Clients with Report Portal, Earning Competitive Differentiation

The healthcare solutions provider, a company offering advanced financial and IT solutions for skilled nursing and long-term care facilities, faced a labor-intensive challenge. Their process of manually running complex reports, converting them to PDFs, and emailing them to clients required significant overhead. They engaged Netrix Global to find a more automated and reliable method for delivering this critical data.

Netrix Global designed and built a secure, self-service web portal using a .NET core react front end and Microsoft Power BI Embedded for report presentation. The solution included single sign-on integration and role-based security to ensure each client could only access their own data. This allowed the provider's clients to view reports and create custom dashboards on any device. The phased, agile approach led to a swift launch, overwhelmingly positive client feedback, and an early return on investment, serving as a huge competitive differentiator for the healthcare solutions provider.