Case Study: Tuscaloosa County achieves secure, cost-effective AVL modernization with Netrix Global

Extensive Overhaul of Tuscaloosa County's Vital Automatic Vehicle Locator App

Tuscaloosa County's IT Department faced a significant challenge when the developer of their mission-critical Automatic Vehicle Locator (AVL) application retired, taking with him invaluable institutional knowledge. They needed a cost-effective, long-term solution for the app, which provides real-time vehicle tracking for the sheriff's office, and were concerned about potential scope creep and the need for uninterrupted, ongoing support. The county turned to their long-time partner, Netrix Global, for assistance.

Netrix Global proposed taking over both the application development and the day-to-day management of the AVL system. Their solution included a clearly defined project plan with a set budget and timeline, which fully addressed the county's requirements. The results included a successful transfer of institutional knowledge to the Netrix team, allowing the county's internal IT staff to refocus on other initiatives. Netrix provided peace of mind by ensuring the application remained secure and operational with no downtime.

Tuscaloosa County