Case Study: Accela achieves 99.95% uptime and faster deployments with Netrix Global

Accela Increases Uptime SLA with Support from Netrix

Accela, a trusted provider of cloud solutions for governments, needed to transform its systems into a scalable SaaS architecture while maintaining a high uptime SLA of 99.9% and meeting strict compliance requirements. They partnered with vendor Netrix Global for comprehensive 24x7 operations support to manage their multi-cloud setup on AWS and Azure.

Netrix provided integrated site reliability operations and engineering, critical to the successful migration of Accela's data centers to the cloud. As a result, Accela increased its uptime SLA from 99.5% to 99.95% and reduced deployment times by 83%. The Netrix team was also praised for its proactive support and resource continuity, functioning as a true extension of Accela's own team.

Accela

Dave Rusconi

Senior Vice President, Cloud Engineering and Operations