Case Study: Newmeyer & Dillion achieves proactive network monitoring and faster issue resolution with Netreo

Netreo Enables Attorneys at Newmeyer & Dillion to Fulfill their Commitment to Excellent Personalized Service

Newmeyer & Dillion, a fast-growing legal firm with offices in California and Nevada, needed a reliable way to keep email, phone, and especially billing systems available for attorneys and clients. Before Netreo, the IT team often discovered outages from users and had to manually investigate problems, making proactive support difficult.

Netreo implemented OmniCenter with seamless on-site setup, device importing, and alert template creation, giving Newmeyer & Dillion a simple dashboard, 24x7 monitoring, and actionable alerts. With Netreo, the firm can detect service issues early, drill down quickly to root causes, and minimize user impact; the investment reportedly paid for itself in 12 months.

Newmeyer & Dillion

Tyson Nakagawa

Network Administrator