Case Study: Getronics improves real-time network visibility and SLA reporting with Netreo

Leading Managed Service Provider Integrates Netreo to Enhance Oversight and Real-Time Network Monitoring

Getronics, a managed network services provider, needed a best-of-breed monitoring solution to improve visibility across its enterprise environments, evaluate network functions in real time, and identify problems before they affected customers. The company also needed strong SLA reporting and a solution that could integrate seamlessly into its Managed Network Services portal. Netreo provided its network monitoring, alerting, and reporting suite to meet these requirements.

With Netreo, Getronics added real-time endpoint and end-to-end network monitoring, dashboard-based oversight, flow management, and reporting that supports compliance and service-level commitments. The solution helped Getronics proactively catch issues before they became outages, improve customer satisfaction, reduce manpower and maintenance costs, accelerate time-to-market for new services, and avoid the time and expense of building its own platform.

Getronics

Scott Pedersen

Senior Technical Director