Case Study: United States Government Printing Office achieves equally informed, more engaged workforce with Netpresenter

United States Government Printing Office moves beyond print

United States Government Printing Office (GPO) faced uneven internal communications across its 2,400 employees—both white- and blue-collar staff and those in field offices—and a sense that many employees weren’t being recognized for their contributions. To address this gap, United States Government Printing Office implemented Netpresenter in 2008 to deliver consistent, on-screen messaging across the organization.

Netpresenter’s solution broadcasts the same content 24x7 to 50 wall-mounted monitors, desktop screensavers and production-area kiosks, with about 50% of content focused on employee recognition and timely event updates. The results show measurable impact: 57% of employees said communication improved “a great deal” (35% “somewhat”), course enrollments rose 20–40% after Netpresenter exposure, and GPO earned the IABC “Best of the Best” Silver Inkwell Award.

United States Government Printing Office

Jeffrey Brooke

Director, Employee Communications