Case Study: Roundhouse London improves collaboration and security with Netpremacy’s Google Workspace

Roundhouse London boosts collaboration and security with Netpremacy for 120+ staff

Roundhouse London, a live performance venue and creative arts charity, faced challenges with collaboration and security after a rapid shift to remote work. Their internal IT team, led by Gary Halliday, had successfully migrated to Google Workspace but was concerned about secure configuration and low user adoption, which hindered recognition of the platform's benefits and ROI. They partnered with vendor Netpremacy and its Customer Success Service (CSS) program to address these issues.

Netpremacy implemented a bespoke solution for Roundhouse, including security workshops to ensure best practices and "White-Glove Training" to improve engagement. This resulted in significantly increased adoption of Google Workspace across the organization, boosted enthusiasm from employees, and increased buy-in from senior management who could now see a clear ROI. The internal IT team also saved considerable time, improving their resource efficiency, and the customer now plans further strategic workshops with Netpremacy.

Roundhouse London