Sedco - Customer Case Study

SEDCO is a leading provider of Customer Experience Management (CEM) Solutions headquartered in Dubai. It provides highest quality IT solutions to a variety of market sectors, including Finance, Telecom, Governments, Healthcare, Retail, Utilities, and others. SEDCO uses NetOwl’s Entity Extraction and Sentiment Analysis products to monitor and analyze news as well as a variety of social media content for customer sentiment. NetOwl is used for both Arabic and English entity extraction and sentiment analysis.