Blackhawk Network - Customer Case Study

Blackhawk Network (formerly Parago, Inc.) provides end-to-end engagement management programs for consumers, sales channels, and employees and provides services to many of the top companies around the globe. The company has been a major player in the popularization of paperless rebates and prepaid rebate cards, which improve the customer experience. The company has received significant industry recognition for its research into customer loyalty, rewards programs, and prepaid cards. Its clients include major companies such as GE, Staples, and Verizon. Blackhawk is using NetOwl NameMatcher to protect against fraudulent, multiple submissions of rebate requests and other customer incentives and ensure the security of its customer engagement management programs. Blackhawk Engagement is using NetOwl NameMatcher to ensure the security of its customer engagement management programs. NameMatcher automatically provides a candidate list of possible matches for a given name, which enables Blackhawk Engagement to protect against fraudulent, multiple submissions of rebate requests and other customer incentives.