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Visit WebsiteAura Empowers Its Customers & Agents by Deflecting 75% Chat Tickets
Aura
Amy Chernov
Sr Director, Customer Success
Netomi
Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.
Case Studies
Showing 10 Netomi Customer Success Stories
Aventon Bolts Ahead with Customer Support, With Rapid Results
Aventon
Lydia Waterson
Customer Service Supervisor
How Netomi Revolutionized Email Support to automatically deflect thousands of tickets every month
CoachUSA
Stephen Ryan
Customer Service Manager
EBANX Keeps Pace with the Latin American eCommerce Boom
EBANX
Jefferson Paniago
Product Design Manager
How Harry Rosen Resolves 70% of Tickets with Netomi's AI
Harry Rosen, Inc
Ian Rosen
President
Megabus drives its customer experience forward with AI
Megabus.com
Latisha Bray
Head of Customer Support
Solving the Simplex(ities) of Customer Service
Simplex
Greta Zubrutė - Barčienė
Head of Customer Support
Singtel raises the bar for telecom customer service with Netomi’s powerful AI
Singtel
WestJet takes the guest experience up a notch with Netomi’s powerful AI
WestJet
Alfredo Tan
Chief Digital officer
Zinus Customer Support Team Scales to Meet Pandemic-Era Demands
Zinus
Reuben Magbanua
Director of Customer Care
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