Case Study: 4-County Electric achieves instant-on, reliable mobile connectivity for field crews with NetMotion Mobility

NetMotion Mobility Plays Pivotal Role in Mobile-First Initiative

4-County Electric, a not-for-profit electrical distribution cooperative serving 50,000 members in northeastern Mississippi, relied on Windows 7 laptops in the field but suffered frequent cellular dead zones that interrupted access to core work-order applications. To solve this, 4-County Electric selected NetMotion and deployed NetMotion Mobility connectivity software so linemen and other field staff could stay connected without constantly restarting connections.

NetMotion implemented its Mobility client-server solution as a mobile VPN that lets applications pause rather than drop, delivering instant-on connections with minimal user interaction. The deployment reduced IT support tickets and help-desk calls, increased field uptime and adoption of electronic work orders, enabled staff to complete more maintenance items and jobs, lowered operational costs, and improved service to members — outcomes 4-County Electric attributes directly to NetMotion.

4-County Electric

Harold Critcher

IT Administrator