Case Study: Oregon State Police achieves improved officer safety and reliable cellular connectivity with NetMotion Diagnostics

NetMotion Diagnostics Enhances Oregon State Police Officer Safety

Oregon State Police faced persistent connectivity problems for officers working across urban and rural areas of the state, where weak or intermittent cellular coverage threatened officer safety and delayed access to mission‑critical systems. To gain the visibility needed to troubleshoot and prevent outages, Oregon State Police chose NetMotion and deployed NetMotion Diagnostics to collect real‑time device, network and application performance data.

NetMotion Diagnostics uses a small agent to build coverage maps, generate detailed reports and expose poor network performance so IT can pinpoint root causes and act quickly. NetMotion’s data convinced the carrier to install three new towers in a problem region, reduced IT tickets by improving continuous connectivity, centralized troubleshooting, and increased patrol time and operational efficiency for officers.

Oregon State Police

Albert Gauthier

CIO