Case Study: Amica Mutual Insurance achieves reliable mobile connectivity and increased claims adjuster productivity with NetMotion Mobility

Amica Claims Adjusters Increase Productivity with NetMotion Mobility

Amica Mutual Insurance, the nation’s oldest mutual auto insurer, fields 3,200 claims adjusters from 40 U.S. offices who frequently travel to meet customers. Those adjusters struggled to get and stay connected to multiple applications on the road, so Amica deployed NetMotion and its NetMotion Mobility mobile performance management software to guarantee reliable connections and better manage and secure its mobile workforce.

NetMotion implemented NetMotion Mobility and the Mobility Analytics Module on Amica’s Panasonic laptops to deliver resilient, continuous connections, streamlined network authentication, and granular visibility into app usage for security enforcement. The solution immediately resolved connectivity issues for Amica’s mobile staff, produced continuous, persistent data access, improved performance and productivity, and made it easier to enforce security policies across the 3,200-person field team.

Amica Mutual Insurance

Larry Brown

Senior Systems Engineer