Case Study: Norwich Theatre Royal achieves reliable IT support and server monitoring with Netmatters

Norwich Theatre Royal extends IT support across 3 buildings with Netmatters

Norwich Theatre Royal, a successful theatre venue in the East of England, had a small internal IT team that required external backup for ad-hoc support, holiday cover, and server monitoring. To meet this challenge, they engaged the vendor Netmatters for IT support services, building on an existing relationship from a prior cybersecurity project.

Netmatters provided Norwich Theatre Royal with a dedicated team of support technicians and implemented business-grade monitoring tools on their server environment. The solution gave the IT Manager peace of mind, with Netmatters functioning as an extension of his own team. This ensured continuous coverage and enhanced security and performance for the organization's network.

Norwich Theatre Royal